
Our Philosophy – Vision, Mission & Values
The vision that drives us:
- To strive for continuous progress and improvement…
- To respect people and the environment…
- To let satisfied Customers and Employees stand as testament to our success…
…so that Ideales sets the business standard.
Our unique mission is:
To reliably provide special moments of pleasure, well-being and relaxation that last.
Our everyday work is based on 7 core values:
HONESTY: We foster honest relationships with colleagues, customers and partners alike, regardless of personal cost.
COMPANIONSHIP: We value each member of the team for their contribution towards achieving a common goal. Our motto is “the sum is greater than its parts.”
RELIABILITY: We aim at Customer Service excellence, consistently honouring all our commitments in time.
RESPECT: We encourage equality amongst our team members. We respect each and every colleague and offer our support in every hurdle. We respect and protect the environment.
QUALITY: We pay utmost attention to detail aiming to constantly improve the quality of our service and avoid repeating mistakes and omissions.
ETHICS: We act with due regard for honesty in personal relationships and a deep sense of morality towards society as a whole.
AMBITION: We strive for continuous improvement and excellence, aspiring to perfection. Thus, we become more effective and achieve better results.
